Privacy Policy

Maanas Satsang App

Last updated: 22 Jan 2026

SHRIRAM TECHNOLOGIES INC. ("we", "our", or "us") operates the Maanas Satsang App ("App"), a free spiritual education application that provides access to pre-recorded Ramcharitmanas Satsang audio and video content.

Your privacy is important to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have as a user of the App.

1. Scope of This Privacy Policy

This policy applies to:

  • The Maanas Satsang App
  • Any services or features provided through the App

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect only the minimum information necessary to operate the App effectively.

2.1 Information You Provide

  • Mobile phone number - Used solely for OTP-based sign-in and user identification.

We do not collect names, email addresses, passwords, or profile photos.

2.2 Automatically Collected Information

When you use the App, we may automatically collect limited technical data such as:

  • Device type and operating system
  • App usage data (e.g., which Satsangs are played)
  • Playback progress status of each Satsang

This data is used only to:

  • Remember previously listened Satsangs
  • Show playback progress (similar to a progress bar)
  • Improve app performance and reliability

2.3 What We Do Not Collect

We do not collect:

  • Sensitive personal data
  • Location data
  • Contacts
  • Camera, microphone, or storage data
  • Financial or payment information
  • Religious profiling or behavioral tracking
  • Advertising identifiers

3. Purpose of Data Collection

We use the collected information only for the following purposes:

  • OTP-based user authentication
  • Maintaining listening history and progress
  • Providing uninterrupted streaming of content
  • Improving app stability and user experience
  • Responding to user support requests

We do not use your data for advertising or marketing.

4. Legal Basis for Processing (GDPR – EU Users)

For users in the European Economic Area (EEA), personal data is processed under two legal bases:

  • Consent: when signing in using OTP.
  • Legitimate interest: to provide essential app functionality such as content playback and progress tracking.

5. Data Storage & Retention

Your mobile number and playback progress are stored securely on servers. Data is retained only as long as your account is active or as required to provide the App's functionality. Users may request deletion of their data at any time (see Section 10).

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

Your data may be shared only:

  • With trusted service providers (e.g., hosting, streaming, OTP services) strictly for App functionality.
  • When required by law or legal process.

All service providers are contractually obligated to protect your data.

7. International Data Transfers

Your data may be processed or stored outside your country of residence. When this occurs, appropriate safeguards are ensured to protect your information in compliance with applicable data protection laws.

8. Children's Privacy

The App is intended for general audiences. We do not knowingly collect personal data from children. The App does not contain harmful, age-restricted, or inappropriate content. If you believe a child has provided personal data, please contact us so we can remove it.

9. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no system is 100% secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Restrict or object to processing
  • Request data portability (GDPR)

To exercise these rights, contact us at the email below.

11. Account & Data Deletion

You may request:

  • Deletion of your account
  • Removal of your mobile number
  • Deletion of listening history and progress data

Requests can be made by contacting us at: ramcharitmanasapp@gmail.com

12. Third-Party Links

The App may contain links to external websites or services. We are not responsible for the privacy practices of third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the App after changes indicates acceptance of the updated policy.

14. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

SHRIRAM TECHNOLOGIES INC.

ramcharitmanasapp@gmail.com